- Splunk Off Campus Drive 2024: Hiring Cloud Support Technical Support Engineers :
Hiring Bachelor’s or Master’s degree holders for positions as Technical Support Engineers (Cloud Support) at Hyderabad location as part of Splunk Off Campus Drive 2024. Below is a detailed explanation of the eligibility requirements and application processes.
Specifics of Splunk Off Campus Drive 2024: Business Website
Technical Support Engineer : Job Role
Requirement: Bachelor’s or Master’s degree
Experience: More recent
Batch Number: 2021–2022–2023–2024
Base Salary: Between INR 1,600,000 and 2,200,000.00 year
Workplace: Hyderabad
Final Date: Immediately
The world’s first Data-to-Everything Platform is called Splunk. Organizations may now concentrate on their company outcomes rather than worrying about the source of their data.
Splunk is seeking a Technical Support Engineer to become a part of our global technical support team, which offers 24/7 help to our clients globe.
In this very dynamic role, you will contribute to ongoing projects pertaining to tools, knowledge management, our expanding marketplace of solutions, and more. You will also provide technical product expertise and exceptional customer service around Splunk’s core platform. Because our team uses a 7-day worldwide coverage strategy, there are times when our support engineers must work on the weekends.
Accountabilities :
- Uphold positive client relations by providing outstanding technical support and service to Splunk users.
- Assume accountability for resolving client issues to ensure an exceptional customer experience.
- Throughout the entire support case process, we encourage our clients.
- Gain and preserve a thorough understanding of the Splunk product and associated technologies, concentrating on our main platform.
- Diagnose technological problems to identify the root cause of problems and create a solution or workaround for various scenarios.
- As part of the case management workflow, produce, reuse, enhance, and maintain high-quality knowledge articles while adhering to the methodology and principles of Knowledge-Centered Service (KCS).procedures and the supportability of the product
- As delegated, carry out additional job-related tasks and take part in special projects.
- Conditions
Need to have:
Logical approach to issue solutions, solid troubleshooting skills, and experience in cloud support.
Exceptional interpersonal abilities and written and verbal communication
a basic understanding of UNIX (Linux, *NIX), Windows, Mac OS, and LDAP
a basic understanding of TCP/IP, UDP, DNS, NAT, gateways, and other networking concepts
logical method for addressing issues and proficient troubleshooting abilities
Splunk is seeking a Technical Support Engineer to become a part of our global technical support team, which offers 24/7 help to our clients globe.
Proven capacity to pick up new technologies fast while staying up to date on industry developments passionate about working in a fast-paced technical environment and regularly releasing maintenance updates and new products Nodal
Verify consumer complaints, file bug reports, discuss issues with engineering, and act as a contact between customers and product development.
Promote constant tool development Node.js, Apache, or similar front-end and web technologies
understanding of regular expressions (Regex) with relational databases
How Can I Apply For The 2024 Splunk Off Campus Drive?
Using the following link, any interested and qualified candidate may apply online for this drive-in.