Apply now for Cognizant’s Off Campus Drive 2024 Hiring Opportunities for Training Junior Data Analysts, Any Graduate!
Recruitment for Trainee Junior Data Analysts with Any Degree from 2019–2020, 2021–2022, 2022, and 2023 Batch is being conducted by Cognizant Jobs Off Campus Drive 2024. Below is a comprehensive guide to the Cognizant Recruitment Drive 2024 eligibility and application process.
Cognizant Off Campus Employment Drive 2024:
Position: Junior Data Analyst Trainee
Requirements: Doctorate, postgraduate, or graduate degree
Experience: More recent
Batch: 2021, 2022, 2023, 2024
Pay: $4 LPA
Kolkata is the job location.
Final Date: Immediately
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Concerning Cognizant:
An American global provider of IT support and consulting is called Cognizant. Teaneck, New Jersey is home to the company’s US headquarters. Cognizant trades on the NASDAQ-100 and is a member of the trades under CTSH.
Job Description :
To join our vibrant team, we are looking for a committed Process Executive-CDM/PV with no more than three years of experience. The ideal applicant will be proficient in Advanced Excel and have a solid background in the life sciences sector in Customer and Complaint Management. In this position, you will handle client data management, complaint handling, and maintaining high standards of client satisfaction.
- The responsibilities :
- To guarantee accuracy and dependability, precisely manage and retain consumer data.
- In order to increase customer satisfaction, promptly handle and address complaints from customers.
- Use your excellent Excel skills to analyze and understand consumer data to obtain insightful information.
- Assist clients with their questions and concerns by communicating with them in a prompt and efficient manner.
- Work with cross-functional teams to ensure seamless customer service works.
- Make use of best practices in customer management to improve the efficiency and caliber of your offerings.
- Use customer service KPIs to monitor and report on areas that need improvement.
- Make and save all the documentation related to customer communications and complaint resolution.
- Ensure that all customer management procedures follow industry rules and company standards.
- Examine customer feedback on a regular basis to spot patterns and potential areas for development.
- Contribute to the creation and execution of client service training initiatives.
- Encourage the ongoing enhancement of systems and procedures for customer service.
- Improve client satisfaction and loyalty to help the business succeed overall.
- Requirements :
- possess a thorough understanding of data analysis and reporting in Advanced Excel.
- Demonstrate that you have prior customer service experience in the life sciences sector.
- Exhibit expertise in managing grievances, placing a focus on effectively resolving issues.
- Exhibit exceptional communication skills when interacting with customers and internal teams.
- To ensure precision when managing customer information, have a keen eye for detail.
- Show that you are capable of working cooperatively in a team environment.
- Exercise initiative in recognizing and resolving customer service issues.
- Certifications Required for Certified Customer Service Professionals (CCSPs) is an Advanced Excel Certification.
How Can I Apply for the 2024 Cognizant Off Campus Drive Careers?
All eligible candidates are urged to submit their online applications for the Cognizant Careers Off Campus Drive 2024 as soon as they can by clicking the following link.
How should one apply?
Click the link that says “Apply here” below. You will then be directed to the official career page.
Click “Apply” to select.
In the event that you haven’t already, kindly register.
After registering, sign in and complete the application by entering all required information.
Provide the necessary paperwork (resume, mark sheet, proof of ID, etc.) upon request.
After verification, submit the application.
Please use the comment box to let us know if you run across any problems applying.